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Delivery Policy

Our regular delivery schedule runs between 10:00am and 3:00pm. Regular delivery charges are determined by location. Same day delivery is guaranteed for orders placed by 11:00am.

Special delivery options are available to accommodate timed or last minute deliveries. Rates range from $9.95 to $19.95.
  • If special delivery is needed, we highly recommend calling us to make sure we can accommodate your needs.
  • Special delivery is not available during major holidays.
  • Special delivery charges do not apply to deliveries to funeral homes for unusual service times unless the order is placed at the last minute.
Sunday delivery is offered for funeral home deliveries only.

All deliveries require a recipient phone number to guarantee delivery, excluding funeral homes and hospitals. Orders placed with incorrect delivery information or without a phone number and re-delivery is required, additional charges may be incurred. Orders placed for delivery to a hospital needs proper patient registration name. You also want to be sure that the patient will not be discharged before the delivery is made. Additional charges will be incurred for re-delivery to the home. Every attempt will be made on our part to ensure your flowers are delivered as requested. If we are unable to find the recipient at home, we will try a neighbor, or weather permitting, a safe place to leave the flowers will be attempted along with a phone message for the recipient as to where they will find their delivery.
Please call us directly for our shop specials! Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Not all containers may be availabe. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.